Associate Business Analyst

Quad/Graphics? IT team oversees our company?s vast technology infrastructure. Our service and support are the backbone that enables every other department to function productively. We are proud to be industry-leading innovators, leveraging technology to help both our customers and employees succeed.

Job Description #LI-SK1

Quad/Graphics is seeking an entry-level Business Analyst for our Sussex location. The Business Analyst will work closely with Software Development teams to analyze planned software changes and create testing documentation while serving as a liaison between IS and the business.

Responsibilities include, but are not limited to, the following:

  • Performing system beta testing and providing feedback to the team
  • Providing professional, courteous, timely and dependable support using strong analytical ability to our 24/7 business
  • Preparing business area leadership and end users for changes resulting from business process improvements and rollout business software tools
  • Creating end-user documentation in coordination with our Technical Writing area
  • Actively contributing in a small-team environment by participating in business process discussions, taking ownership of assigned tasks, and delivering tangible results and understand business operations and processes to apply them to create design documentation for development to follow.


  • 1 - 2 years of previous Business Analyst, or equivalent, experience is required
  • Must have a Bachelor's degree in MIS, Operations Management, or general Business?
  • Cumulative GPA of 3.0 or higher is highly preferred
  • Must possess good verbal and written communication skills, strong problem-solving skills, a willingness to actively
  • contribute in a team environment and a passion for technology

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company?s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

Company Description:

Quad/Graphics is a leading print and marketing services provider focused on helping brand owners market their products, services and content more efficiently and effectively across media channels. The company has approximately 22,500 full-time employees across North America, South America and Europe with 161 facilities locations in 17 countries. With a consultative approach, worldwide capabilities, leading-edge technology and single-source simplicity, Quad/Graphics creates value for its clients be helping them perform better in today's rapidly changing world through the integration of print products with complementary services to improve efficiencies, reduce costs, create engagement, lift response and increase revenue.

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