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Clinical Systems Analyst - PM

Company Name:
Quad/Graphics
Requisition Number 2312-1
Country United States
State Wisconsin
City Sussex
Area of Interest Information Systems
Job Type Full-Time
Job Description
QuadMed is currently seeking a Clinical System Analyst to work in our Business Solutions Department in Sussex, WI. The Clinical System Analyst will serve as a system owner for QuadMed's Practice Management System including support, maintenance, troubleshooting, development, system training material/approach and continuous improvement to maximize system efficiency and end user satisfaction.
QuadMed provides workplace solutions on a national level to employers of all sizes. Our clinics provide medical, laboratory, pharmacy, fitness and rehabilitation services along with coordinated care through relationships with local hospitals, providers and specialists. We are continuously innovating and investing in new programs, services and technologies that will help us provide better patient experience for the employee populations we serve. This is demonstrated by our recent investments in new health delivery and care platforms such as genetic screening, telemedicine, remote monitoring and medical home devices.
Responsibilities include, but are not limited to, the following
Analyze business and user requirements and collaborate with team members and End Users to design technology or process solutions which automate or improve the PM system to support business strategies.
Implements PM system studies to assist organization in realizing maximum benefit from investments in equipment, personnel, and business processes.
Supports and maintains the PM system by working with the IT HelpDesk and vendor in analyzing current issues and resolving through short term corrective action, root cause analysis, permanent corrective action process.
Analyzes and evaluates existing or proposed clinical/operational data requirements for patient and client reporting and proposes system developments to support the reports. Works with Reporting team to ensure proper system design to facilitate date capture.
Research latest Healthcare technology which enhance the PM and propose/apply new solutions which enhance our business.
Support PM related projects in the role of system subject matter expert regarding the system in question.
Manage change management related to systems including developing release notes, coordinating system upgrades, developing training resources and working with the Training Department to train-the-trainer and deploy the training.
Promote teamwork, stewardship and accountability throughout the department.
Champions PM organizational learning by developing and maintains a group of PM SuperUsers which act as first level resources for End Users across all clinic location.
Qualifications
Must have a Bachelor's Degree in a Health Information Technology, MIS or related technology field is required
Must have a minimum of 3 years experience in IT within an healthcare organization
At least one year of project management experience within the past 3 years and knowledge of relationships and interdependencies between applications is required
Strong analytical skills, with ability to troubleshoot problems and come up with viable solutions.
Strong communication skills (both written and verbal)
Strong business analysis skills and multi-tasking ability.
Ability to work independently and as a team player and interface with all levels of workforce with a high degree of professionalism.
Discretion - in medical environment where personal health information (PHI) exists. Must adhere to QuadMed's privacy and security policies, compliant with HIPAA/HITECH and other federal and state laws.
Additional Company Information
We offer excellent benefits to eligible employees, including 401(k) and profit sharing plans, holidays, vacations and more.
EOE Minorities/Females/Protected Veterans/Disabled
Drug Free Workplace

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